This is the accessibility statement of prietoasistencia.es, the website of Prieto Asistencia (Logistic & Travel), a company specialized in comprehensive assistance for people and vehicles, both for individuals and fleets.

We offer 24-hour roadside assistance, transfers, travel management and logistics solutions, prioritizing safety, rapid response and personalized attention in every intervention.

We comply with the UNE-EN 301 549:2022 standard, excluding content exempt under Royal Decree 1112/2018.

We are committed to ensuring digital accessibility for all people, regardless of their abilities or the technologies they use.

Measures to promote accessibility on prietoasistencia.es

We have implemented the following measures to ensure that our website meets accessibility requirements:

  • We have adopted an accessibility policy for the site.

  • We have allocated specific resources to guarantee accessibility.

  • We carry out accessibility evaluations and audits periodically.

  • We use the WordPress platform, which includes tools and plugins designed to improve accessibility.

Compliance with standards

prietoasistencia.es strives to meet the requirements of the UNE-EN 301 549:2022 standard and the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

We have used various tools and resources, such as the WAVE accessibility validator and the WordPress Accessibility Assistant, to ensure our website’s compliance.

Content not accessible

Despite our efforts, some content on prietoasistencia.es may still not meet all accessibility standards.
If you find any inaccessible content, please contact us so we can fix it.

Comments and contact

We value your feedback and appreciate any information that helps us improve the accessibility of our website.
If you have difficulty accessing any content on prietoasistencia.es, please contact us via:

📧 Email: info@prietoasistencia.es

We commit to responding to requests for accessible information and to resolving any accessibility issues as soon as possible.

Date of the statement

This statement was last updated on 05/06/2025.

ACCESSIBILITY USER MANUAL FOR prietoasistencia.es

Our website prietoasistencia.es is built with WordPress, which offers several features to improve accessibility:

Keyboard navigation

You can navigate our site using only the keyboard:

  • Use the Tab key to move through links and interactive elements.

  • Use the Enter key to activate them.

Adjustable font size

You can adjust the font size on our site using your browser options or keyboard shortcuts:

  • On Windows, press Ctrl + + to increase the size and Ctrl + – to decrease it.

  • On Mac, press Cmd + + to increase the size and Cmd + – to decrease it.

Contrast

If you need to adjust contrast, you can use your operating system’s accessibility options or install browser extensions that allow you to modify the site’s contrast and appearance.

Images and multimedia content

When including images of vehicles, towing services or logistics resources, we strive to provide clear and descriptive alternative descriptions (alt text) for all images and multimedia elements.
If you find any multimedia content without alternative descriptions, please inform us so we can fix it.

Structure and headings

The structure of our website uses appropriate headings and semantic tags to facilitate navigation and understanding of content, both in the services sections and in contact and emergency information.

Links and buttons

Links and buttons are clearly labeled to indicate their purpose and destination, facilitating quick access to urgent assistance, contact or service requests.

Forms

Forms on our site include field labels and descriptions to facilitate their use and understanding.
We also provide clear instructions and accessible error messages in case of problems when submitting assistance requests or information.

Compatibility with assistive technologies

prietoasistencia.es is compatible with various assistive technologies, such as:

  • Screen readers

  • Screen magnifiers

  • Voice recognition software

If you have trouble using any of these features, do not hesitate to contact us.
We are committed to addressing any incident and providing you with the necessary information in an accessible format.